Cardboard: the right and left eye is too much shifted

[hunkircsi]

Hi! I've got an issue at the first place. I am using many 360 image and vr-tour viewer, but if I start any content in the VR Tourviewer, the image of the left and right eyes are way too much shifted horizontally to each other. So when I put my phone into a google cardboard vr headset, I can't see the panorama with both eyes open. Why is that?
My Phone is a Samsung Galaxy S7, with Android 8.0, VR Tourviewer version: 1.3.415 Thanks!
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[Ruud van Reenen]

Thanks for reporting! It seems like a wrong VR Cardboard profile is used by the app.
I've tried to replicate the issue here but I don't have the exact same phone model, it worked fine on a Samsung Galaxy S6 though.

I'm working on a major update planned for release in the 1st quarter of 2023. If you want I can add you to the Beta testers so you can test it as soon as the Beta version is available. If you can send me your gmail address in an email to ruud@3dv.nl , I'll add you to the test team.

[hunkircsi]

Hi Ruud!
Thanks for your reply! I would really happy to part of the Beta testers, so I'm gonna send you that email. But until the new version will be released, it would be awesome to find some solution for my problem. Your application is the only one that supports Pano2VR, and I'am really gona need it for one of my project. Maybe I could try some older verion of the VR Tourviewer. Is there any available on the internet, or I need to ask you for them?
Thanks!

[Ruud van Reenen]

A Beta version is not available yet, but to know if the upcoming update will work with your Cardboard, you could try the OBO VR app for Android or iOS. It's also available on Oculus/Meta App Lab

This app was created for the United States Department of State and is a customized version of VR Tourviewer. It uses
the most recent Unity XR and Google Cardboard SDK that is also used for the upcoming public update of VR Tourviewer.

[hunkircsi]

Thank you! I tried this OBO VR App, you recommended and it worked properly. So I can't wait for the upcoming public update of VR Tourviewer. Do you know any specific release date for this update?

Happy New Year!

[Ruud van Reenen]

Happy New Year!

Great to hear it's working properly!
There's no release date known yet.