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Messages - kirkpro7

Support / General Discussion / Re: Video Issue
November 24, 2019, 06:45:47
In the meantime, is there something I can do to get video to play? What codec can I use?
Support / General Discussion / Re: Video Issue
November 05, 2019, 00:54:35
Sorry about the delay, I missed your reply. I'm sending a sample video over now. I've tried 4 or 5 different videos shot on two different cameras (Insta360 and Ricoh Theta X). I'm using the Rift S. The videos play fine in other programs on the Rift, just not through VRTourviewer.

Quote from: Ruud van Reenen on October 28, 2019, 21:27:25
Hi Kirk,

Could you share the video so I can have a look? You can send it using WeTransfer to info@vrtourviewer.com
Which VR device are you using?
Support / General Discussion / Video Issue
October 26, 2019, 01:24:37
I have a 360 video to start my tour. The video plays, but it is playing at 1/2 speed. I've tried a couple of different encoding options (including H.264 and H.265). The video players correctly in a browser, but doesn't work in VRTourviewer. Any thoughts?