Recent posts

#91

Support / General Discussion / Re: Oculus Go, Tour Viewer Han...

Last post by Ruud van Reenen - December 30, 2019, 16:38:00

Thanks, I've sent you an email with the details on how to get access to the Beta version.

If you have any issues with the Beta version, please post them here: https://www.vrtourviewer.com/forum/index.php?board=8.0

#92

Support / General Discussion / Re: Oculus Go, Tour Viewer Han...

Last post by jeff - December 30, 2019, 15:59:37

Thanks for the quick response, we will  be showing this off at a trade show in a few weeks and potentially would be packaging your viewer with our deliverable. I would love a copy of the Beta as I am not sure I fully understand the workflow for using two images, and these are mutli node tours with up to 20 panos each so I am not sure how complicated it would be to set this up using the method described in the provided link. I guess I am confused if this is done in software, or modifying the XML file, or both.

thanks again
Jeff

#93

Support / General Discussion / Re: Oculus Go, Tour Viewer Han...

Last post by Ruud van Reenen - December 30, 2019, 10:15:02

Thanks for sharing the tour.

Your tour is using 'single node stereo' which isn't supported yet in the public version of VR Tourviewer. Instead you can use two separate panoramas in Pano2VR, one for the left eye and one for the right eye and then use the 'stereo' tag: https://www.vrtourviewer.com/docs/stereo-shows-two-panoramas/
I've already modified the pano.xml output file for you (see attachment below) for easy testing, you can simply replace it and run it in VR Tourviewer.

The beta version of VR Tourviewer for Oculus Go supports single node stereo, if you'd like to use it, please email me (info@vrtourviewer.com) the email address linked to your Oculus Go  account, so I can grant you access.

#94

Support / General Discussion / Re: Oculus Go, Tour Viewer Han...

Last post by Ruud van Reenen - December 29, 2019, 20:25:41

In VR Tourviewer only top-bottom stereoscopic tours are currently supported:
https://www.vrtourviewer.com/docs/stereo-360-video/

But it's odd that it hangs with stereo tag and doesn't hang without it. Could you share (part of) your tour with the video so I can see if I can reproduce the issue? You can send it using the free version of https://wetransfer.com to info@vrtourviewer.com

#95

Support / General Discussion / Oculus Go, Tour Viewer Hangs u...

Last post by jeff - December 29, 2019, 18:30:04

when opening a 4k "left over right" pano with the stereo tag added in Pano2VR6. If I do not add the tag it works, but the pano on the Oculus Go appears in mono. We are using the Demo Version of both the viewer and Pano2VR6 professional.

#96

Beta / Re: CRASH Oculus Go

Last post by Adrian P - December 16, 2019, 14:35:02

New version uploaded to Beta release channel, should be available in the Oculus Library soon.

All seems good at the moment thank you for the effort.

#97

Beta / Re: CRASH Oculus Go

Last post by Ruud van Reenen - December 13, 2019, 13:52:38

New version uploaded to Beta release channel, should be available in the Oculus Library soon.

#98

Beta / Re: CRASH Oculus Go

Last post by Adrian P - December 13, 2019, 13:49:19

Thanks for the report! Issue confirmed with custom image on image hotspot.

For now for the image hotspots to show the description info correctly, you can remove the custom image by rightclicking on the Custom Image filename in the Hotspot Properties in Pano2VR and choose 'Clear', then export the output again.

This issue will be fixed in the next beta update later today.

SVG images are not supported unfortunately. This will be handled in the next version by using the default built-in hotspot icon in case an SVG image is set as custom image.

Top stuff....ready and waiting.

#99

Beta / Re: CRASH Oculus Go

Last post by Ruud van Reenen - December 13, 2019, 13:24:41

Thanks for the report! Issue confirmed with custom image on image hotspot.

For now for the image hotspots to show the description info correctly, you can remove the custom image by rightclicking on the Custom Image filename in the Hotspot Properties in Pano2VR and choose 'Clear', then export the output again.

This issue will be fixed in the next beta update later today.

SVG images are not supported unfortunately. This will be handled in the next version by using the default built-in hotspot icon in case an SVG image is set as custom image.

#100

Beta / Re: CRASH Oculus Go

Last post by Adrian P - December 13, 2019, 12:15:14

Could you try uninstalling VR Tourviewer and then install it again?
The files in the VRTourviewer folder will not be affected.

Ok that has worked up to a point. Custom hotspots to a node appear fine but hotspots to an image has resulted in losing the text info associated with the image.

So a bit more clarity

Custom image works well on NODE hotspot
Custom image on IMAGE hotspot shows the image but loses the info attached to the hotspot
SVG custom image does not show on any hotspot type