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Messages - Ruud van Reenen

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Support / General Discussion / Re: Most wanted features
« on: October 22, 2019, 13:06:23 »
Thanks for reporting!
I've added support for the Hungarian characters in the next update.

Thanks for reporting!

Could you share an example of the stereo video with the patch that is slightly off? Would be very helpful if you could share the Pano2VR project that shows this behaviour. If you can, please send it using WeTransfer to

Anyway another problem I have is hotspots to pictures, info hotspots, popup video and image only show in left eye when I'm on a video. Hotspots to another stereo video show just fine, patches as well. Will this be fixed when single node stereo support arrives?

Note that currently for stereo tours VR Tourviewer expects two nodes per panorama, one for the left eye and one for the right eye. The right eye node requires the same hotspots and other items as the left eye node. Items can be easily copied between nodes using the List View in Pano2VR.

The next update of VR Tourviewer will indeed support single node stereoscopic panoramas, so you won't have to use two nodes for each panorama anymore then. The update is expected to be ready in the next few weeks.

Support / General Discussion / Re: Most wanted features
« on: October 15, 2019, 11:50:35 »
Hi! Thanks for the suggestions!

The info hotspot issue is fixed in the next update (in the next few weeks). Nice workaround with the hover image feature!

Support for floorplans or maps with node navigation is on the wishlist. Development to support skin elements has started, but no estimated on when it will be available.

Announcements / Re: VR Tourviewer for Oculus Quest coming soon!
« on: September 21, 2019, 19:35:20 »
Since June 2019 the Quest version of VR Tourviewer is available.

You can find the installation instructions and download link here:

Support / General Discussion / Re: Video in a tour
« on: August 30, 2019, 18:31:32 »
Correct, with these options the video is not displayed yet, but you can click (twice) on the area where it should appear to make it start playing.

The licensed version of VR Tourviewer behaves the same, it's the same software with only a few changes.

A licensed version has:
- no watermarks
- gaze mode, to work without a controller, by 'staring' at a hotspot or button to activate it
- choose which tour gallery (Featured, Favorites, Online or Storage) will be shown on startup
- choose if you want to hide the Settings button
- choose if you want to show Favorites only

Support / General Discussion / Re: Video in a tour
« on: August 30, 2019, 17:24:58 »
A video can be used with loop -1, and Click Mode: Play/pause.
But to start the video you will have to click two times on it now (tested with Oculus Go now, will test with Rift tomorrow).
That will be fixed in the next update.

Support / General Discussion / Re: Video in a tour
« on: August 30, 2019, 16:12:54 »
Hi Gwendal,

Thanks for your message and welcome to the forum. And no worries, your English is very good.

I assume you mean an overlay video (added with the videocamera icon in Pano2VR).
I've looked at it and found an issue with videos set to loop -1 (with Click Mode: Play/Pause).

You should be able to click on the area where the video will appear, but a video now needs two clicks to start playing. This will be fixed in the next update of VR Tourviewer (planned in September).

Also currently videos set to -1 are not displayed before they play, I'll consider showing the first frame of the video instead.

Thanks for your report!

An update for Quest is now available!

More info here.
Download it here.


An update is now available for the Quest version of VR Tourviewer.

The following issues are fixed:
fixed: due to an Oculus Quest driver update, the controller could be shown as an Oculus Go Remote, instead of a Touch controller
fixed: orientation issue, the camera could look in the wrong direction when entering a panorama
fixed: improved handling of left and right Oculus Touch controller, use the trigger to switch controlling hand

Thanks again for the example, I've been able to reproduce the issue and it seems the Quest reorients a bit differently compared to the Oculus Go.

I expect to have an update for the Quest version of VR Tourviewer this week which solves this issue.

Hi Thomas,

Thanks for reporting and providing an example.
I'll look into it and if I can reproduce the issue a fix will be available at the end of the week.

You can't hide all standard hotspots from the popup menu globally at the moment, but I'll consider adding an option for this in the next update.

If you don't want the '_hidden' hotspots to appear in the Web version, you could probably use a skin-ID that has no definition in the skin. I think that will hide them from view. For example: ht_hidden

Hi Jackson!

Yes, you can add items to the 'context menu' (which can be opened with a triple click on the background, or use 'Back button: show dialog' to use the back button) by adding a hotspot with the text '_hidden' in the hotspot ID, for example 'Point01_hidden'. Then it will be added to the menu but won't be visible in the panorama.

If you add these hotspots to the Pano2VR Master Node, these hotspots will be added to all panoramas. Note that the items in the menu will be sorted by hotspot title, so use numbers in the title if you want them to appear in a specific order.

Alternatively you can use '_nomenu' in the hotspot ID for hotspots that show up in the panorama but that you don't want to see in the menu.

Apparently the Knowledge Base article about this is missing, it will be added again soon.

Hi Thomas,

Thanks for the kind words, glad you like the app!

The issue with transitions isn't that the memory would not be able to hold the images, but during loading of the images the screen freezes for a short while, this ruins the VR immersion experience. That's why a black screen was chosen so the freezing isn't so obvious. Tests showed that the black screen was the least annoying workaround...

The freezing happens due to images having to be uncompressed and pushed to the GPU, which doesn't seem to happen fully asynchronous in Unity3D (the software used to create VR Tourviewer).

As soon as I have found a solution for this, I will definitely add fades and/or zoom transitions, since they work very in Pano2VR indeed!

Announcements / July Summer Sale! Discount of 25%
« on: July 01, 2019, 15:58:16 »

Valid from July 1st to July 31st, for (non-customized) VR Tourviewer and VR Tourviewer Remote licenses in the web shop.


If you need 5 or more licenses, please contact us for an additional discount on your licenses.
Note that it's possible to purchase licenses in advance. They can be linked to a device and activated later.

Have a great summer! Greetings,

Ruud van Reenen

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