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Support / General Discussion / Audio Element with 'keep'
« Last post by Jackson on February 10, 2020, 18:03:15 »
Hi,

I have a Pano2VR project that I'm exporting to an Oculus Go via VRTourViewer. On the first equirectangular image, I have placed an audio element and selected the 'keep' option (and endless looping) because it is a piece of narration that I want to run throughout the whole project, no matter which images the user is viewing.

This all works absolutely fine except that if the user leaves the first image and then returns to it, another instance of the same audio is created, so you get two voices speaking over the top of each other. Do you have any idea how I might fix this? I obviously only want to trigger that sound file to play once.

Thanks very much for your help.
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This issue has been fixed in version 1.2.304 - now available for Oculus Go, Gear VR, Quest, Rift and Google Cardboard.
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For VR Tourviewer version 1.2.303 a bug has been reported with the VR keyboard that appears when adding an online tour. The Shift and Caps-Lock button don't display the 'Shift' characters on the keyboard.

The correct characters do appear in the text field when a key is pressed, but currently you can't see which Shift characters are in which place. So if you first press Shift and then press 'a' an 'A' will appear in the text field.

To find the correct key you can use the image below for the layout of the keyboard when Shift is pressed.

Edit 2020-01-20: This issue is fixed in version 1.2.304

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Support / General Discussion / Re: Most wanted features
« Last post by szilard on January 10, 2020, 16:24:00 »
Hey!
We are mostly using VR Tourviewer in a kiosk capacity with multiple tours. Is it possible to implement changing/starting tours via VR Tourviewer Remote? It would be really amazing!
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Support / General Discussion / Re: Oculus Go, Tour Viewer Hangs up on Load Screen
« Last post by jeff on December 31, 2019, 06:41:35 »
This worked out great, thank you so much!
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Thanks, I've sent you an email with the details on how to get access to the Beta version.

If you have any issues with the Beta version, please post them here: https://www.vrtourviewer.com/forum/index.php?board=8.0
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Support / General Discussion / Re: Oculus Go, Tour Viewer Hangs up on Load Screen
« Last post by jeff on December 30, 2019, 15:59:37 »
Thanks for the quick response, we will  be showing this off at a trade show in a few weeks and potentially would be packaging your viewer with our deliverable. I would love a copy of the Beta as I am not sure I fully understand the workflow for using two images, and these are mutli node tours with up to 20 panos each so I am not sure how complicated it would be to set this up using the method described in the provided link. I guess I am confused if this is done in software, or modifying the XML file, or both.

thanks again
Jeff
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Thanks for sharing the tour.

Your tour is using 'single node stereo' which isn't supported yet in the public version of VR Tourviewer. Instead you can use two separate panoramas in Pano2VR, one for the left eye and one for the right eye and then use the 'stereo' tag: https://www.vrtourviewer.com/docs/stereo-shows-two-panoramas/
I've already modified the pano.xml output file for you (see attachment below) for easy testing, you can simply replace it and run it in VR Tourviewer.

The beta version of VR Tourviewer for Oculus Go supports single node stereo, if you'd like to use it, please email me (info@vrtourviewer.com) the email address linked to your Oculus Go  account, so I can grant you access.

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In VR Tourviewer only top-bottom stereoscopic tours are currently supported:
https://www.vrtourviewer.com/docs/stereo-360-video/

But it's odd that it hangs with stereo tag and doesn't hang without it. Could you share (part of) your tour with the video so I can see if I can reproduce the issue? You can send it using the free version of https://wetransfer.com to info@vrtourviewer.com

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Support / General Discussion / Oculus Go, Tour Viewer Hangs up on Load Screen
« Last post by jeff on December 29, 2019, 18:30:04 »
when opening a 4k "left over right" pano with the stereo tag added in Pano2VR6. If I do not add the tag it works, but the pano on the Oculus Go appears in mono. We are using the Demo Version of both the viewer and Pano2VR6 professional.

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