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Guideline for reporting bugs and issues

Ruud van Reenen

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Guideline for reporting bugs and issues
« on: April 22, 2019, 10:17:18 »
When reporting an issue or bug in a beta version, please include the following information:

Device type: Oculus Go, Rift, Gear VR, Cardboard, Windows pc, MacOS pc
VR Tourviewer and/or VR Tourviewer Remote version number: in the startup splash screen or in VR Tourviewer Settings. It's in the format: 1.0.123 where 123 is the version number.
 
Please describe the bug as detailed as possible to make it easier to try and replicate the problem. If possible please send a tour showing the issue with WeTransfer to info@vrtourviewer.com and refer to your forum post here.