Recent posts

#1

Support / General Discussion / Re: PICO 4 Ultra

Last post by panofactum - March 16, 2026, 07:24:24

Hello, a year later—what's the current status of the Pico 4 Ultra? The Tourviewer version is the same—what steps do I need to take to get the app running on the Pico 4 Ultra?
Best regards, Thomas

#2

Support / General Discussion / Re: Unable to remove the water...

Last post by Ruud van Reenen - December 22, 2025, 12:04:57

Hi Robert, I've replied to you by email.

#3

Support / General Discussion / Unable to remove the watermark

Last post by robertotoole - December 22, 2025, 11:43:46

Hello, we have purchased licenses for two Oculus 3S headsets. This was done by a technician in our Economics Department. The watermark is still present in the app. What else do we need to do? Thanks.

Professor Robert O'Toole
University of Warwick

#4

Support / General Discussion / Re: restore my meta quest 3s

Last post by Ruud van Reenen - November 11, 2025, 11:33:51

Hi Robbie, please send an email to info@vrtourviewer with the invoice number and the new VR Tourviewer software serial number. Then the license can be transferred for you.

Currently the Activation Codes are only used for bulk license purchases.

#5

Support / General Discussion / restore my meta quest 3s

Last post by Robbie - November 11, 2025, 11:23:00

I had to restore my meta quest 3s, with a license already purchased from you, where can I find the activation code for the device?

#6

Support / General Discussion / Re: version 7 pano2vr

Last post by ajacob - April 03, 2025, 17:17:57

For viewing a tour (let's say 20 nodes) made with Pano2Vr means outputting 20 individual panoramas linked by hotspots? I just want to understand navigation in Tourviewer.

#7

Support / General Discussion / Re: PICO 4 Ultra

Last post by Ruud van Reenen - April 01, 2025, 17:41:03

Thanks for trying and for the feedback!

I'll let you known when an update for Pico 4 Ultra is available.

#8

Support / General Discussion / Re: PICO 4 Ultra

Last post by Robbie - April 01, 2025, 17:25:20

Yes thanks I tried to manually install the App downloaded from your portal and by distilling it it doesn't work, the only thing that appears is a black screen and two circles that spin as if it were loading and I have to force the app to exit the program I tried several times to uninstall and install but nothing works

#9

Support / General Discussion / Re: PICO 4 Ultra

Last post by Ruud van Reenen - March 31, 2025, 10:52:29

Thanks for reporting!
I don't have a Pico 4 Ultra to test with yet.
Could you try with the latest version of VR Tourviewer for Pico, version 1.4.512?

#10

Support / General Discussion / PICO 4 Ultra

Last post by Robbie - March 30, 2025, 18:56:06

the VR PICO 4 Ultra viewer, I tried to install it manually, once the program is launched everything is black with the two circles loading but the Viewer interface is not visible