End User License Agreement (EULA)
Effective: 15 May 2026. Replaces all prior versions.
PLEASE READ THIS END USER LICENSE AGREEMENT ("EULA") CAREFULLY BEFORE DOWNLOADING, INSTALLING, OR USING THE APPLICATION (DEFINED BELOW). THIS IS A LEGAL AGREEMENT BETWEEN YOU AND 3DV SOFTWARE B.V. ("LICENSOR"). BY ACCEPTING THIS AGREEMENT OR USING THE APPLICATION, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THE TERMS OF THIS EULA. IF YOU DO NOT AGREE TO THESE TERMS, DO NOT DOWNLOAD, INSTALL, OR USE THE APPLICATION.
1. Definitions
- "Application" means the virtual reality viewing application offered by 3DV Software B.V., including any updates, upgrades, or new versions provided to you by the Licensor, as well as any content available through such applications or accompanying documentation.
- "Licensor" refers to 3DV Software B.V., Kaasjeskruid 24, 3824 NW Amersfoort, The Netherlands. Dutch Chamber of Commerce number: 97339318, DUNS number: 473470304.
- "Licensee" refers to the individual or legal entity accepting this EULA and granted a license to use the Application.
- "Free Version" means the version of the Application made available at no charge, which displays a watermark on tours.
- "Licensed Version" means the version of the Application unlocked by a valid license linked to a specific device serial number, as issued by the Licensor.
- "Execute" means to load, install, and run the Application to benefit from its functionality as designed by the Licensor.
2. License Grant
Subject to your compliance with this EULA, the Licensor grants you the following license, depending on the version you use:
2.1 Free Version. A personal, limited, non-exclusive, non-transferable, and revocable license to Execute the Free Version on any device you own or control, for:
(a) personal and non-commercial use; and
(b) internal evaluation, demonstration, and pre-production testing of the Application for potential commercial deployment.
The watermark displayed on tours by the Free Version must remain intact at all times. Use of the Free Version for ongoing, production, customer-facing, or revenue-generating activities is not permitted; for those uses, a Licensed Version is required.
2.2 Licensed Version. Upon issuance of a valid license linked to your device serial number, the Licensor grants you a perpetual (subject to Section 9), non-exclusive, non-transferable license to Execute the Licensed Version on the licensed device for:
(a) personal use;
(b) internal business use; and
(c) commercial use, including but not limited to showing tours to customers, employees, students, visitors, or the public, on the licensed device.
3. License Key and Device Binding
Licensed Versions are activated by a license linked to the serial number of a specific virtual reality device. The license is bound to that device and cannot be transferred to a different device except where expressly authorized by the Licensor in writing. The Licensor may, in its sole discretion, agree to migrate a license to a replacement device in cases of hardware failure or device replacement.
4. License Restrictions
Except as expressly permitted under this EULA, you agree not to:
(a) Copy, modify, or distribute the Application, including adding new features or altering its functionality;
(b) Reverse engineer, decompile, disassemble, or attempt to derive the source code of the Application, except to the extent such activities are expressly permitted by applicable law;
(c) Sublicense, transfer, or assign your rights under this EULA to any third party, or distribute the Application as part of any third-party product;
(d) Host the Application as a service, offer it on a software-as-a-service, application service provider, or service bureau basis, or otherwise make the Application's functionality available to third parties as a standalone product;
(e) Remove, alter, or obscure the watermark on the Free Version, or any copyright, trademark, or proprietary notices in the Application; or
(f) Use the Application to infringe or misappropriate any third party's intellectual property rights, or in violation of any applicable law.
For the avoidance of doubt:
- Multiple individuals viewing tours on a single Licensed Version device (for example in a kiosk, classroom, real estate showing, museum, or event installation) is permitted and does not constitute a prohibited multi-user distribution.
- Renting, leasing, or lending a physical device with a Licensed Version preinstalled is permitted, provided that the Application itself is not sublicensed, transferred, extracted, or installed on any other device by the recipient.
5. Ownership
The Application is licensed, not sold. All rights, title, and interest in and to the Application, including all intellectual property rights, remain with the Licensor. You acknowledge that the Application contains proprietary and confidential information protected by applicable laws.
6. Health and Safety Notice
Using the Application may produce an immersive virtual reality experience, which can cause reactions such as simulation sickness, nausea, eye strain, or disorientation. If you experience any of these symptoms, stop using the Application immediately. Do not drive or operate machinery until you have recovered. The Application is not recommended for children without adult supervision. Please read and follow all safety warnings provided with your virtual reality equipment.
7. Privacy
Your use of the Application is subject to the Licensor's Privacy Policy, available at https://www.vrtourviewer.com/privacy/. By using the Application, you consent to the collection, use, and disclosure of information as described in the Privacy Policy.
8. Updates and Upgrades
The Licensor may, at its sole discretion, provide updates or upgrades to the Application. Any updates or upgrades provided will be considered part of the Application and subject to the terms of this EULA. The Licensor has no obligation to provide updates, upgrades, or support services.
9. Term and Termination
9.1 Term. The license granted to the Free Version is effective until terminated. The license granted to a Licensed Version is perpetual, subject to termination as set out below.
9.2 Termination by You. You may terminate this EULA at any time by uninstalling the Application and destroying all copies in your possession or control.
9.3 Termination of Free Version by Licensor. The Licensor may terminate your right to use the Free Version at any time, with or without notice, at its sole discretion.
9.4 Termination of Licensed Version by Licensor. The Licensor may terminate a Licensed Version only in the event of a material breach of this EULA by the Licensee. For curable breaches, the Licensor will provide written notice to the Licensee (at the email address on file) and a cure period of thirty (30) days before termination takes effect. Breaches that by their nature cannot be cured, such as reverse engineering or unlawful distribution, may result in immediate termination.
9.5 Effect of Termination. Upon termination, you must cease all use of the Application and destroy all copies in your possession or control. Sections 5, 10, 11, 12, and 13 survive termination.
10. Disclaimer of Warranties
THE APPLICATION IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. THE LICENSOR DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. YOU ASSUME ALL RISKS ASSOCIATED WITH USING THE APPLICATION.
11. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE LICENSOR SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR BUSINESS, ARISING OUT OF OR RELATED TO YOUR USE OF THE APPLICATION, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE LICENSOR'S TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT PAID BY YOU FOR THE APPLICATION, OR €50 IF THE APPLICATION WAS PROVIDED FREE OF CHARGE.
12. Compliance with Laws
You agree to comply with all applicable laws and regulations when using the Application, including export control laws.
13. Governing Law and Venue
This EULA will be governed by and construed in accordance with Dutch law, without regard to its conflict of laws principles. Any dispute arising from or in connection with this EULA shall be submitted to the exclusive jurisdiction of the competent court in Utrecht, the Netherlands, except where mandatory law requires otherwise.
14. Changes to this Agreement
The Licensor may update this EULA from time to time. The current version will always be available at https://www.vrtourviewer.com/eula/, with an effective date. Material changes that reduce your existing rights under a Licensed Version will be communicated to the email address on file at least thirty (30) days before they take effect, and you may terminate this EULA before the effective date if you do not accept them. Continued use of the Application after the effective date constitutes acceptance of the updated terms.
15. Contact Information
If you have any questions about this EULA, please contact 3DV Software B.V. at info@3dv.nl.
By clicking "I accept" or by downloading, installing, or using the Application, you acknowledge that you have read, understood, and agree to be bound by this EULA.