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App closes - entitlement check failed
When at startup of VR Tourviewer you get a message stating the 'Application entitlement check failed' and the app closes, it means that the application couldn't check if it is allowed to run on the device. This is a check required by Oculus for apps that run on Oculus Go, Gear VR and Quest.
If you're receiving this message, please try restarting your device. To restart your Oculus Go/Quest, hold the power button for 2-3 seconds. A dialog with 3 options will popup then. Choose 'Restart'.
If you keep seeing the same issue, please contact Oculus/Meta directly: https://store.facebook.com/help/quest
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FAQ
- Can I get a customized / white label version for my business or project?
- Educational Discount
- How to remove the watermark of VR Tourviewer?
- How to show a live view of my tours with VR Tourviewer Remote?
- Important Notice: Update to Tour Storage Location
- Install VR Tourviewer on a Pico VR headset
- Install VR Tourviewer on Oculus Go or Gear VR
- Install VR Tourviewer on Oculus Quest (1, 2, 3 and Pro)
- Kiosk mode
- Supported features (krPano)
- Supported features (Pano2VR)
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General
- 180/360 degrees 2D and 3D panoramic video
- Add a play/pause button for a sound
- Add custom tour preview images
- Add effects like falling rain, leaves, snow or flying butterflies
- Change title of preview tour image
- Changelog
- How to export a tour with Pano2VR for VR Tourviewer?
- Make a hidden image appear when hovered
- Rich Text
- Supported video formats
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Installation
- Add tours on Oculus Go/Quest storage
- Add tours on Pico storage
- Add tours on your phone storage
- How to change the account on my Oculus Go?
- How to install ADB to install APK files
- Install VR Tourviewer on a Pico VR headset
- Install VR Tourviewer on Oculus Go or Gear VR
- Install VR Tourviewer on Oculus Quest (1, 2, 3 and Pro)
- Where do I find the serial number for my Gear VR?
- Where do I find the serial number for my Oculus Go?
- Where do I find the serial number for my Oculus Quest?
- Where do I find the serial number for my VR device?
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Hotspots
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Remote view
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Troubleshoot